Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the OTL Brokerage, LLC ("OTL Brokerage," "we," "us," or "our") website and services, including our SMS/text messaging program. By using our website, submitting a form, or opting in to receive text messages, you agree to these Terms.

Use of Our Services

OTL Brokerage provides freight brokerage and logistics services, including truckload, LTL, refrigerated, flatbed, expedited, and international freight. The content on this website is provided for general informational purposes and does not constitute a binding rate quote or contract until confirmed in writing by an OTL Brokerage representative.

SMS/Text Messaging Program

By providing your mobile phone number and opting in, you consent to receive text (SMS) messages from OTL Brokerage, LLC. This section describes the terms of our messaging program.

• Program description. OTL Brokerage sends text messages related to freight quotes, shipment, load, and dispatch updates, appointment and service follow-ups, and account notifications.
• How to opt in. You opt in by submitting your mobile number and checking the consent box on our SMS Opt-In, Contact, or other forms on this website where consent is requested. Consent is not a condition of purchasing any goods or services.
• Message frequency. Message frequency varies based on your interactions with us.
• Costs. Message and data rates may apply. Please contact your wireless provider for details about your plan.
• How to opt out. You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and then stop sending you SMS messages. You may also opt out by contacting us at the number or email below.
• Help. Reply HELP to any message or contact us at 980-474-6713 or accounts@otlbrokerage.com for assistance.
• Supported carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider.

Privacy

Your privacy is important to us. Our handling of your information, including text-messaging opt-in data, is described in our Privacy Policy. Text messaging originator opt-in data and consent will not be shared with any third parties.

Disclaimers & Limitation of Liability

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, OTL Brokerage disclaims all warranties, express or implied, and shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, services, or messaging program.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted to this page. Your continued use of our website or messaging program after changes are posted constitutes acceptance of the revised Terms.

Contact Us

OTL Brokerage, LLC · Fort Mill, SC · MC# 1581164 · USDOT 4129771. Questions about these Terms may be directed to 980-474-6713 or accounts@otlbrokerage.com.